Raine Lutz
www.RaineImages.com
Santa Rosa, CA 95401 707-571-0336
AREAS OF
STRENGTH
· Problem Solving · Organization · Process Analysis · Decision Making · Multi-tasking · Detail Oriented
·
Personnel Management & Training · Communication ·
Prioritization
WORK EXPERIENCE
Agilent
Technologies, Rohnert Park, CA Distribution Administrator 2000-Present
·
Process
over 200 complaints per month
·
Revise
shipping integrity reporting process to improve detection and resolution of
factory errors
·
Communicate
with over 50 satellite offices worldwide to efficiently resolve customer issues
·
Analyze
entire supply chain for breakdowns and document discrepancies
·
Consult
with upper management to revise processes to ensure support of quality
standards
·
Develop
and maintain performance metrics for all levels of upper management
·
Department
lead for Logistics Focus Team
Long's Drug Stores,
Santa Rosa, CA. Assistant Manager 1988 -
2000
·
Manage
daily business operations for $110 million/year store
·
Recruit,
train, schedule and supervise over 50 employees
·
Oversee
and administer new employee training program
·
Lead
weekly employee team meetings
·
Manage
vendor communications and product line development
·
Communicate
daily with other stores, coordinate transfers
·
Write
and produce weekly employee newsletter
·
Plan
seasonal product and display changes
·
Analyze
and forecast sales trends
·
Manage
and maintain optimum inventory levels
·
Research
and authorize new product purchases
·
Oversee
store security, facilities maintenance, and warehouse operations
·
Balance
daily cash receipts
·
Head
of safety committee
ADDITIONAL SKILLS
·
Computer operating systems: Windows 95, MacIntosh
·
Software: Microsoft Office, Adobe PhotoShop, FrontPage, Flash,
Premiere, Illustrator, HTML
·
Wildlife rehabilitation and care
EDUCATION
Career Transitions Web
Design Program,
Santa Rosa. CA 2000
Retail Management Development Program, Long's Drugs, CA 1989
University of the Pacific, Stockton, CA
1985 B.A., Music